Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation / Robert Bacal
Material type: TextPublisher: New York : McGraw-Hill, 2005Copyright date: ©2005Description: xv, 222 pages : no illustrations ; 20 cmISBN:- 9780071444538 (paperback)
- 007144453X 9paperback)
- HF5415.5 B33
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Agriculture & other subjects (Sinaut Campus) | Universiti Islam Sultan Sharif Ali | SINAUT HF5415.5 B33 2005 c.1 (Browse shelf(Opens below)) | Available | 2010001874 |
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