Quality services : how America's top companies are competing in the customer-services revolution and how you can too / D. Keith Denton
Material type:![Text](https://unissa.edu.bn/e-fihrist/opac-tmpl/lib/famfamfam/BK.png)
- text
- unmediated
- volume
- 9838992402 (paperback)
- 9789838992404 (paperback)
- HD9981.5 D46
Item type | Current library | Call number | Status | Date due | Barcode | |
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Agriculture & other subjects (Sinaut Campus) | Universiti Islam Sultan Sharif Ali | SINAUT HD9981.5 D46 1994 c.1 (Browse shelf(Opens below)) | Available | 2010000781 |
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Includes bibliographical references and index
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