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1.
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Services management in Asia Pacific : issues and challenges / editors C. Jayachandran ... [et al.] ; executive editor Helen Singleton. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Sintok : Universiti Utara Malaysia Press, 2007
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9989.P16 S47 2007 c.1.

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2.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 6th ed. (Pearson Int. ed.)
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Upper Saddle River, N.J. : Pearson/ Prentice Hall, c2007
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (2)Call number: HF5415.13 L58 2007 c.1, ...

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3.
Services marketing : text and cases / Steve Baron, Kim Harris, Toni Hilton. by
Edition: 3rd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Basingstoke, Hampshire ; New York, NY : Palgrave Macmillan, 2009
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Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (2)Call number: HD9980.5 B358 2009 c.1, ...

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4.
Essentials of services marketing / Jochen Wirtz, Patricia Chew, Christopher Lovelock. by
Edition: 2nd ed.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Singapore : Pearson Education South Asia Pte Ltd., 2012
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9980.5 W578 2012 c.1.

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5.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by
Edition: 7th ed. (Global ed.)
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Boston : Pearson, 2011
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.13 L58 2011 c.1.

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6.
Services marketing managment : A strategic perspective Hans Kasper, Piet van Helsdingen and Mark Gabbott by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Chichester, West Sussex, England : John Wiley & Sons, Ltd, 2006copyright 2006
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9980.5 K37 2006 c.1.

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7.
Managing costs in restaurant businesses / by Mohd Fadil Mohd Yusof and Jasmine Zea Raziah Radha by
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction ; Audience: General;
Publisher: Kota Bharu, Kelantan : Universiti Malaysia Kelantan, 2017Copyright date: ©2017
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HG4028.C4 F33 2017 c.1.

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8.
Contemporary management and science issues in the halal industry : proceedings of the international Malaysia halal conference (IMHALAL) / edited by Faridah Hassan, Ismah Osman, Erne Suzila Kassim, Balkis Haris and Rohana Hassan by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Singapore : Springer Copyright date: copyright 2019
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HD9980 C66 2019 c.1.

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9.
Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, John E.G. Bateson, by
Edition: Fifth edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Australia : Cengage Learning, [2017], ©2017
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9980.5 H64 2017 c.1.

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10.
Services marketing : an interactive approach / Raymond P. Fisk, Stephen J. Grove, Joby John by
Edition: 4th edition : International edition
Material type: Text Text; Format: print ; Literary form: Not fiction
Australia : South-Western Cengage Learning, [2014] ©2014
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9980.5 F57 2014 c.1.

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11.
Pekerjaan dan perusahaan menurut Islam / oleh Mustafa Haji Daud by Series: Siri Pengurusan dan Pentadbiran Utusan
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: Kuala Lumpur : Utusan Publications & Distributors, 1994
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: (KWP13) HD6338.4 M87 1994 c.1.

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12.
Innovative Priority Mechanisms in Service Operations [electronic resource] : Theory and Applications / by Shiliang Cui, Zhongbin Wang, Luyi Yang. by Series: SpringerBriefs in Service Science
Edition: 1st ed. 2023.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2023 In: Springer Nature eBook
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13.
Modern Industrial Services [electronic resource] : A Cookbook for Design, Delivery, and Management / by Shaun West, Paolo Gaiardelli, Nicola Saccani. by Series: Springer Texts in Business and Economics
Edition: 1st ed. 2022.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Springer, 2022 In: Springer Nature eBook
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14.
The Future of Service Post-COVID-19 Pandemic, Volume 1 [electronic resource] : Rapid Adoption of Digital Service Technology / edited by Jungwoo Lee, Spring H. Han. by Series: The ICT and Evolution of Work
Edition: 1st ed. 2021.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Singapore : Springer Nature Singapore : Imprint: Springer, 2021 In: Springer Nature eBook
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15.
The power of standards : hybrid authority and the globalisation of services / Jean-Christophe Graz. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Cambridge : Cambridge University Press, 2019
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