Total quality service : a simplified approach to using the baldridge award criteria/ Sheila Kessler
Material type: TextPublisher: Kuala Lumpur : Syarikat First Agency, 1996Copyright date: copyright 1995Description: vii, 161 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 9789839156065 (paperback)
- 9839156063 (paperback)
- HD62.15 K47
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Sinaut Campus - Agriculture & other subjects | Universiti Islam Sultan Sharif Ali | SINAUT HD62.15 K47 1996 c.1 (Browse shelf(Opens below)) | Available | 2010000970 |
Includes bibliographical references
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