Mastering communication at work : how to lead, manage, and influence / Ethan F. Becker, Jon Wortmann
Material type:![Text](https://unissa.edu.bn/e-fihrist/opac-tmpl/lib/famfamfam/BK.png)
- 9780071625029 (hbk.)
- 007162502X (pbk.)
- HD30.3 B43 2009
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
General H (Social Sciences: Economic, Industries, Commerce, Finance, Sociology, Family, Society) | Universiti Islam Sultan Sharif Ali Ground Floor (Gadong Campus) | HD30.3 B43 2009 c.1 (Browse shelf(Opens below)) | Available | 1010013555 |
Match your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
Includes index.
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