The coustomer is key key : gaining an unbeatable advantage through customer satisfaction / by Milind M. Lele and Jagdish N. Sheth
Material type: TextPublisher: New York : John Wiley & Sons, 1987 ©1991Description: x, 260 pages ; 22 cmContent type:- text
- unmediated
- volume
- 0471828599 (paperback)
- HF5415.3 L45
Item type | Current library | Call number | Status | Notes | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Personal Donated Collection (KWP) - 1st floor | Universiti Islam Sultan Sharif Ali First Floor (Gadong Campus) | (KWP18) HF5415.3 L45 1987 c.1 (Browse shelf(Opens below)) | Available | Books Donated by Hajah Rashidah binti Haji Mohd Hanifah (KWP18) | 1010029189 |
Includes index
There are no comments on this title.