The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / Joseph A. Michelli.
Material type:![Text](https://unissa.edu.bn/e-fihrist/opac-tmpl/lib/famfamfam/BK.png)
- 9780071548335
Item type | Current library | Call number | Status | Date due | Barcode | |
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General H (Social Sciences: Economic, Industries, Commerce, Finance, Sociology, Family, Society) Ground floor | Universiti Islam Sultan Sharif Ali Ground Floor (Gadong Campus) | HD57.7 M52 2008 c.1 (Browse shelf(Opens below)) | Available | 1050018310 |
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HD57.7 L433 2021 c.2 Leadership in a wave of change / | HD57.7 L69 2003 c.1 Developing true leadership potential / | HD57.7 M3992 2010 c.1 The golden rules for managers : 119 incredible lessons for leadership success / | HD57.7 M52 2008 c.1 The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company / | HD57.7 R47 2020 c.1 Responsible global leadership : dilemmas, paradoxes, and opportunities / | HD57.7 S34 2014 c.1 Studying Leadership : Traditional & critical approaches / | HD57.7 S773 2014 c.1 Strategic leadership across cultures : the globe study of CEO leadership behaviour and effectiveness in 24 countries / |
Includes bibliographical references (p. 265-271) and index.
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