Pelanggan adalah raja : (Record no. 15473)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00824nam a2200229 a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 263356 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MOEB |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230606112232.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 141014t1998 my gr 000 0 may d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9837203684 (pbk.) |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | UNISSA. |
| 084 ## - OTHER CLASSIFICATION NUMBER | |
| Classification number | HF5415.5 T82 1998 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Tschohl, John |
| 245 10 - TITLE STATEMENT | |
| Title | Pelanggan adalah raja : |
| Remainder of title | satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar / |
| Statement of responsibility, etc. | John Tschohl |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Kuala Lumpur : |
| Name of publisher, distributor, etc. | Golden Books Centre, |
| Date of publication, distribution, etc. | 1998. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxviii, 197 p. ; |
| Dimensions | 23 cm. |
| 534 ## - ORIGINAL VERSION NOTE | |
| Introductory phrase | Judul asal : |
| Title statement of original | The customer is boss : a practical guide for getting what you paid for and more customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer education |
| 997 ## - | |
| -- | 1010013484 (UNISSA, c.1) ; B |
| -- | 6.00 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | Universiti Islam Sultan Sharif Ali | Universiti Islam Sultan Sharif Ali | Ground Floor (Gadong Campus) | 06/06/2023 | HF5415.5 T82 1998 c.1 | 1010013484 | 06/06/2023 | 06/06/2023 | General H (Social Sciences: Economic, Industries, Commerce, Finance, Sociology, Family, Society) Ground floor |