Innovative Priority Mechanisms in Service Operations Theory and Applications /
Cui, Shiliang.
Innovative Priority Mechanisms in Service Operations Theory and Applications / [electronic resource] : by Shiliang Cui, Zhongbin Wang, Luyi Yang. - 1st ed. 2023. - IX, 139 p. 21 illus., 5 illus. in color. online resource. - SpringerBriefs in Service Science, 2731-3751 . - SpringerBriefs in Service Science, .
Open Access
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
9783031308413
10.1007/978-3-031-30841-3 doi
Service industries.
Production management.
Operations research.
Industries.
Services.
Operations Management.
Operations Research and Decision Theory.
Industries.
HD9980-9990
338.47
Innovative Priority Mechanisms in Service Operations Theory and Applications / [electronic resource] : by Shiliang Cui, Zhongbin Wang, Luyi Yang. - 1st ed. 2023. - IX, 139 p. 21 illus., 5 illus. in color. online resource. - SpringerBriefs in Service Science, 2731-3751 . - SpringerBriefs in Service Science, .
Open Access
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
9783031308413
10.1007/978-3-031-30841-3 doi
Service industries.
Production management.
Operations research.
Industries.
Services.
Operations Management.
Operations Research and Decision Theory.
Industries.
HD9980-9990
338.47