Guide to business etiquette /
Guide to business etiquette / Roy A. Cook, Gwen O. Cook. - 2nd ed. - Boston : Prentice Hall, c2011. - xiii, 128 p. : ill. ; 21 cm. - Prentice Hall guide to series in business communication .
Includes bibliographical references (p. 123-124) and index.
Understanding the rules of etiquett -- Creating a powerful first impression -- Maintaining business relationships -- Communication etiquette -- Basic digital etiquette -- Basic business dining etiquette -- Special dining events -- Successful meetings -- Cross-cultural etiquette.
9780137075041 (pbk.)
Business etiquette.