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_c2008
100 1 _aBovée, Courtland L
245 1 0 _aBusiness communication today /
_cCourtland L. Bovée, John V. Thill
250 _a9th ed.
260 _aUpper Saddle River, N.J. :
_bPearson Prentice Hall,
_cc2008
300 _a1 v. (various pagings) :
_bcol. ill., col. maps ;
_c29 cm.
350 0 _aRM
_79.95
504 _aIncludes bibliographical references and indexes
505 _aUnderstanding the foundations of business communication -- Achieving success through effective business communication -- Communicating in teams and mastering listening and nonverbal communication skills -- Communicating in a world of diversity -- Applying the three-step writing process -- Planning business messages -- Writing business messages -- Completing business messages -- Crafting brief messages -- Crafting messages for electronic media -- Writing routine and positive messages -- Writing negative messages -- writing persuasive messages -- Supporting messages with quality information -- Finding, evaluating, and processing information -- Designing visual communication -- Planning, writing, and completing reports and proposals -- Planning reports and proposals -- Writing reports and proposals -- Completing reports and proposals -- Designing and delivering oral and online presentations -- Creating and delivering oral and online presentations -- enhancing presentations with slides and other visuals -- Writing employment messages and interviewing for jobs -- Building careers and writing résumés -- Interviewing for employment and following up -- Appendix A: format and layout of business documents -- Appendix B: documentation of report sources -- Appendix C: correction symbols -- Video guide -- Handbook of grammar, mechanics, and usage
650 0 _aBusiness communication
_zUnited States
_vCase studies
650 0 _aCommunication in organizations
_zUnited States
_vCase studies
700 1 _aThill, John V.
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