000 01347aaa a2200289 4500
003 UNISSA
005 20240926143219.0
008 240926b |||||||| |||| 00| 0 eng d
020 _a9781285094595
040 _aUNISSA
_beng
_cUNISSA
_erda
050 _aTS 156
_bE93
100 _aEvans, James R.
_d 1950-
245 _aManaging for quality and performance excellence /
_cJames R. Evans, William M. Lindsay.
250 _a9th edition.
264 _aMason, OH :
_b South-Western Cengage Learning,
_c©2014.
300 _a 697 pages various paging :
_b ill. ;
_c26 cm.
336 _2rdacontent
_atext
337 _2rdamedia
_aunmediated
338 _2rdacarrier
_avolume
500 _a Includes bibliographical references and index.
505 _aThank you for choosing a Cengage Learning International Edition. Cengage Learning's mission is to shape the future of global learning by delivering consistently better learning solutions for students, instructors and institutions worldwide. This textbook is the result of an innovative and collaborative global development process designed to engage students and deliver content and cases with global relevance.
650 _a Quality assurance.
650 _a Quality control.
650 _aTotal quality management.
700 _aLindsay, William M.
942 _cT-TX
_2lcc
999 _c39441
_d39441