000			02727nam a2200409 i 4500
001			CR9781009236935
003			UkCbUP
005			20240508141514.0
006			m|||||o||d||||||||
007			cr||||||||||||
008			211222s2022||||enk o ||1 0|eng|d
020			_a9781009236935 (ebook)
020			_z9781009236904 (paperback)
040			_aUkCbUP _beng _erda _cUkCbUP
050	0	0	_aRA971 _b.M34686 2022
082	0	0	_a362.1068 _223/eng/20220822
100	1		_aMannion, Russell, _eauthor.
245	1	0	_aMaking culture change happen / _cRussell Mannion.
264		1	_aCambridge : _bCambridge University Press, _c2022.
300			_a1 online resource (33 pages) : _bdigital, PDF file(s).
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
490	1		_aCambridge elements. Elements of improving quality and safety in healthcare, _x2754-2912
500			_aTitle from publisher's bibliographic system (viewed on 13 Oct 2022).
505	0		_aThe origins of current interest in organisational culture -- What is organisational culture? -- Measuring and assessing culture -- Making culture change happen.
506	0		_aOpen Access. _fUnrestricted online access _2star
520			_aHealthcare policy frequently invokes notions of cultural change as a means of achieving improvement and good-quality care. This Element unpacks what is meant by organisational culture and explores the evidence for linking culture to healthcare quality and performance. It considers the origins of interest in managing culture within healthcare, conceptual frameworks for understanding culture change, and approaches and tools for measuring the impact of culture on quality and performance. It considers potential facilitators of successful culture change and looks forward towards an emerging research agenda. As the evidence base to support culture change is rather thin, a more realistic assessment of the task of cultural transformation in healthcare is warranted. Simplistic attempts to manage or engineer culture change from above are unlikely to bear fruit; rather, efforts should be sensitive to the complexity and highly stratified nature of culture in an organisation as vast and diffuse as the NHS. This title is also available as Open Access on Cambridge Core.
650		0	_aHealth services administration.
650		0	_aCorporate culture.
650		0	_aOrganizational behavior.
650		0	_aOrganizational change.
650		0	_aMedical care _xQuality control.
776	0	8	_iPrint version: _z9781009236904
830		0	_aElements of improving quality and safety in healthcare (Series), _x2754-2912.
856	4	0	_uhttps://doi.org/10.1017/9781009236935
999			_c38555 _d38555