000			05013nam a22006135i 4500
001			978-3-030-52873-7
003			DE-He213
005			20240508082116.0
007			cr nn 008mamaa
008			200914s2021 sz | s |||| 0|eng d
020			_a9783030528737 _9978-3-030-52873-7
024	7		_a10.1007/978-3-030-52873-7 _2doi
050		4	_aJF1315.2-2112
072		7	_aJPP _2bicssc
072		7	_aPOL017000 _2bisacsh
072		7	_aJPP _2thema
082	0	4	_a351 _223
100	1		_aJarke, Juliane. _eauthor. _0(orcid) _10000-0001-8349-2298 _4aut _4http://id.loc.gov/vocabulary/relators/aut
245	1	0	_aCo-creating Digital Public Services for an Ageing Society _h[electronic resource] : _bEvidence for User-centric Design / _cby Juliane Jarke.
250			_a1st ed. 2021.
264		1	_aCham : _bSpringer International Publishing : _bImprint: Springer, _c2021.
300			_aXVIII, 228 p. 101 illus., 86 illus. in color. _bonline resource.
336			_atext _btxt _2rdacontent
337			_acomputer _bc _2rdamedia
338			_aonline resource _bcr _2rdacarrier
347			_atext file _bPDF _2rda
490	1		_aPublic Administration and Information Technology, _x2512-1839 ; _v6
505	0		_aChapter 1: Introduction -- Chapter 2: Ageing societies and technological innovation -- Chapter 3: Co-creating digital public services -- Chapter 4: Mobile Age: Co-creating digital public services with and for older citizens -- Chapter 5: Co-creation in practice I: Co-creating a digital neighbourhood guide (Bremen Osterholz) -- Chapter 6: Co-creation in practice II: Co-creating a digital walking guide (Bremen Hemelingen) -- Chapter 7: Co-creation in practice III: Co-creating age-friendly routes (Zaragoza) -- Chapter 8: Learning from co-creation practice -- Chapter 9: Conclusion: Co-creating inclusive digital futures -- References -- Appendix. .
506	0		_aOpen Access
520			_aThis open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
650		0	_aPublic administration.
650		0	_aPolitical planning.
650		0	_aDemography.
650		0	_aPopulation.
650		0	_aApplication software.
650		0	_aSocial policy.
650	1	4	_aPublic Administration.
650	2	4	_aPublic Policy.
650	2	4	_aPopulation and Demography.
650	2	4	_aComputer and Information Systems Applications.
650	2	4	_aSocial Policy.
710	2		_aSpringerLink (Online service)
773	0		_tSpringer Nature eBook
776	0	8	_iPrinted edition: _z9783030528720
776	0	8	_iPrinted edition: _z9783030528744
776	0	8	_iPrinted edition: _z9783030528751
830		0	_aPublic Administration and Information Technology, _x2512-1839 ; _v6
856	4	0	_uhttps://doi.org/10.1007/978-3-030-52873-7
912			_aZDB-2-ECF
912			_aZDB-2-SXEF
912			_aZDB-2-SOB
999			_c37564 _d37564