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001 978-3-031-30841-3
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008 230623s2023 sz | s |||| 0|eng d
020 _a9783031308413
_9978-3-031-30841-3
024 7 _a10.1007/978-3-031-30841-3
_2doi
050 4 _aHD9980-9990
072 7 _aKNS
_2bicssc
072 7 _aBUS070080
_2bisacsh
072 7 _aKNS
_2thema
082 0 4 _a338.47
_223
100 1 _aCui, Shiliang.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
245 1 0 _aInnovative Priority Mechanisms in Service Operations
_h[electronic resource] :
_bTheory and Applications /
_cby Shiliang Cui, Zhongbin Wang, Luyi Yang.
250 _a1st ed. 2023.
264 1 _aCham :
_bSpringer International Publishing :
_bImprint: Springer,
_c2023.
300 _aIX, 139 p. 21 illus., 5 illus. in color.
_bonline resource.
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
347 _atext file
_bPDF
_2rda
490 1 _aSpringerBriefs in Service Science,
_x2731-3751
506 0 _aOpen Access
520 _aThis book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book.
650 0 _aService industries.
650 0 _aProduction management.
650 0 _aOperations research.
650 0 _aIndustries.
650 1 4 _aServices.
650 2 4 _aOperations Management.
650 2 4 _aOperations Research and Decision Theory.
650 2 4 _aIndustries.
700 1 _aWang, Zhongbin.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
700 1 _aYang, Luyi.
_eauthor.
_4aut
_4http://id.loc.gov/vocabulary/relators/aut
710 2 _aSpringerLink (Online service)
773 0 _tSpringer Nature eBook
776 0 8 _iPrinted edition:
_z9783031308406
776 0 8 _iPrinted edition:
_z9783031308420
830 0 _aSpringerBriefs in Service Science,
_x2731-3751
856 4 0 _uhttps://doi.org/10.1007/978-3-031-30841-3
912 _aZDB-2-BUM
912 _aZDB-2-SXBM
912 _aZDB-2-SOB
999 _c37351
_d37351