000 02760namaa2200517uu 4500
001 oapen88444
003 oapen
005 20240507100421.0
006 m o d
007 cr|mn|---annan
008 240314s2024 xx |||||o ||| 0|eng d
020 _a9781032690520
020 _a9781032690537
020 _a9781032690544
020 _a9781032690544
024 7 _a10.4324/9781032690544
_2doi
040 _aoapen
_coapen
041 0 _aeng
042 _adc
072 7 _aKCK
_2bicssc
072 7 _aKJ
_2bicssc
072 7 _aKJS
_2bicssc
072 7 _aKJSM
_2bicssc
072 7 _aKNP
_2bicssc
100 1 _aKrowicki, Piotr
_4auth
245 1 0 _aShopping Centre Marketing
_bValue Creation and Customer Engagement
260 _bTaylor & Francis
_c2024
300 _a1 online resource
336 _atext
_btxt
_2rdacontent
337 _acomputer
_bc
_2rdamedia
338 _aonline resource
_bcr
_2rdacarrier
490 1 _aRoutledge Research in the Retail Industry
506 0 _aFree-to-read
_fUnrestricted online access
_2star
520 _aThere are almost 10,000 shopping centres in Europe, and in the United States there are over 100,000, many of which have entered the end-of-life phase due to growing e-retail. Therefore, the issue of how customers perceive the value of these facilities and customer engagement in the relationship with the shopping centre is becoming increasingly important. In this book, the authors evaluate the relationship between the perceived value of a shopping centre and customer engagement by identifying consumer motives, purchase behaviour and responsiveness to marketing strategies. It offers an analysis of the conceptualisation and history of shopping centres and utilises both theoretical and empirical research, presenting results from extensive studies and building a framework for value creation in retail spaces. The book will find a wide audience among scholars interested in marketing and retail management. The practical implications discussed will also provide further research opportunities and insights for astute practitioners.
540 _aAll rights reserved
_uhttp://oapen.org/content/about-rights
546 _aEnglish
650 7 _aBehavioural economics
_2bicssc
650 7 _aBusiness and Management
_2bicssc
650 7 _aMarket research
_2bicssc
650 7 _aRetail and wholesale industries
_2bicssc
650 7 _aSales and marketing
_2bicssc
653 _acustomer engagement,value creation,customer perceived value,customer value proposition,retail marketing
700 1 _aMaciejewski, Grzegorz
_4auth
793 0 _aOAPEN Library.
856 4 0 _uhttps://library.oapen.org/handle/20.500.12657/88444
_70
_zFree-to-read: OAPEN Library: description of the publication
999 _c37160
_d37160