| 000 | 00992nam a2200289 i 4500 | ||
|---|---|---|---|
| 003 | UNISSA | ||
| 005 | 20231104124139.0 | ||
| 008 | 231011b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9781285193908 (paperback) | ||
| 020 | _a1285193903 (paperback) | ||
| 040 |
_aUNISSA _beng _cUNISSA _erda |
||
| 050 |
_aHD9980.5 _bF57 |
||
| 100 |
_aRaymond P. Fisk, _eauthor |
||
| 245 |
_aServices marketing : _ban interactive approach / _cRaymond P. Fisk, Stephen J. Grove, Joby John |
||
| 250 | _a4th edition : International edition | ||
| 264 |
_aAustralia : _bSouth-Western Cengage Learning, _c[2014] _c©2014 |
||
| 300 |
_axxiii, 261 pages : _billustrations ; _c26 cm |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
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| 500 | _aInclude index | ||
| 650 |
_aService industries _xMarketing |
||
| 650 |
_aService industries _xManagement |
||
| 700 |
_aStephen J. Grove, _eauthor |
||
| 700 |
_aJoby John _eauthor |
||
| 942 |
_2lcc _n0 _cH-HX |
||
| 999 |
_c34630 _d34630 |
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