000 00781nam a2200241 a 4500
001 217240
003 MOEB
005 20231107020003.0
008 110315t2009 njua gr 000 0 eng d
020 _a9780136087427 (pbk.)
_cRM
_81.00
049 _aUNISSA.
050 _aHD62.15
_bS866 2009
084 _aHD62.15
_bS866 2009
100 1 _aSummers, Donna C. S.
245 1 0 _aQuality management :
_bcreating and sustaining organizational effectiveness /
_cDonna C. S. Summers.
260 _aUpper Saddle River, New Jersey :
_bPearson/Prentice Hall,
_cc2009.
300 _axiv, 574 p. :
_bill. ;
_c23 cm.
650 0 _aTotal quality management.
650 0 _aQuality control.
650 0 _aOrganizational effectiveness.
997 _a1050019882-83 (UNISSA, c.1-2)
999 _c3328
_d3328
942 0 0 _01