| 000 | 01032nam a2200325 i 4500 | ||
|---|---|---|---|
| 001 | 316020 | ||
| 003 | MOEB | ||
| 005 | 20230606150013.0 | ||
| 008 | 210707t1998 xxua gr 000 0 eng d | ||
| 020 | _a978033286670 (paperback) | ||
| 020 | _a0133286673 (paperback) | ||
| 040 |
_aUNISSA _beng _erda |
||
| 050 | _aHF5415.5 J64 | ||
| 100 | 1 |
_aJohnson, Michael D., _eauthor |
|
| 245 | 1 | 0 |
_aCustomer orientation and market action / _cMichael D. Johnson; editor James Boyd |
| 260 |
_aNew Jersey : _bPrentie-Hall, _c1998 |
||
| 264 | 1 |
_aNew Jersey : _bPrentie-Hall, _c1998 |
|
| 264 | 4 | _ccopyright 1998 | |
| 300 |
_axvi, 183 pages : _billustrations ; _c23 cm |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 500 | _aIncludes index | ||
| 650 | 0 | _aConsumer satisfaction | |
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aCustomer behavior | |
| 700 | 1 |
_aBoyd, James, _eeditor |
|
| 997 | _a2010000971 (UNISSA, c.1) ; BND27.65. Sinaut Campus | ||
| 999 |
_c32612 _d32612 |
||