| 000 | 01037nam a2200289 i 4500 | ||
|---|---|---|---|
| 001 | 316016 | ||
| 003 | MOEB | ||
| 005 | 20230606150013.0 | ||
| 008 | 210707t19961995my a gr 000 0 eng d | ||
| 020 | _a9789839156065 (paperback) | ||
| 020 | _a9839156063 (paperback) | ||
| 040 |
_aUNISSA _beng _erda |
||
| 050 | _aHD62.15 K47 | ||
| 100 | 1 |
_aKessler, Sheila, _eauthor |
|
| 245 | 1 | 0 |
_aTotal quality service : _ba simplified approach to using the baldridge award criteria/ _cSheila Kessler |
| 260 |
_aKuala Lumpur : _bSyarikat First Agency, _c1996 |
||
| 264 | 1 |
_aKuala Lumpur : _bSyarikat First Agency, _c1996 |
|
| 264 | 4 | _ccopyright 1995 | |
| 300 |
_avii, 161 pages : _billustrations ; _c23 cm |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_aunmediated _2rdamedia |
||
| 338 |
_avolume _2rdacarrier |
||
| 504 | _aIncludes bibliographical references | ||
| 650 | 0 | _aMalcolm Baldrige National Quality Award | |
| 650 | 0 |
_aTotal quality management _zUnited States _xAwards |
|
| 997 | _a2010000970 (UNISSA, c.1) ; BND15.30. Sinaut Campus | ||
| 999 |
_c32610 _d32610 |
||