000 00691nam a22002295a 4500
001 205436
003 MOEB
005 20230602161150.0
008 100413s2002 my a grb 000 0 eng
020 _a9679788067 (pbk.)
_c
_13.50
049 _aUNISSA.
050 _aHF5415.5
_bK47 2002
084 _aHF5415.5
_bK47 2002
100 1 _aKhoo, Kheng-Hor,
_d 1956-
245 1 0 _aApplying Sun Tzu's art of war in customer service /
_c Khoo Kheng-Hor
260 _aSubang Jaya
_bPelanduk Publications
_c2002
300 _a124 p.
_bill.
_c15 cm.
440 0 _aSun Tzu's Art of War
600 1 0 _aSunzi, 6th cent. B. C.
650 0 _aCustomer services
997 _a1050018960-61 (UNISSA, c.1-2)
999 _c2465
_d2465