| 000 | 00824nam a2200229 a 4500 | ||
|---|---|---|---|
| 001 | 263356 | ||
| 003 | MOEB | ||
| 005 | 20230606112232.0 | ||
| 008 | 141014t1998 my gr 000 0 may d | ||
| 020 | _a9837203684 (pbk.) | ||
| 049 | _aUNISSA. | ||
| 084 | _aHF5415.5 T82 1998 | ||
| 100 | 1 | _aTschohl, John | |
| 245 | 1 | 0 |
_aPelanggan adalah raja : _bsatu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar / _cJohn Tschohl |
| 260 |
_aKuala Lumpur : _bGolden Books Centre, _c1998. |
||
| 300 |
_axxviii, 197 p. ; _c23 cm. |
||
| 534 |
_p Judul asal : _tThe customer is boss : a practical guide for getting what you paid for and more customer services |
||
| 650 | 0 | _aCustomer services | |
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aConsumer education | |
| 997 |
_a1010013484 (UNISSA, c.1) ; B _16.00 |
||
| 999 |
_c15473 _d15473 |
||