000			00977nam a2200253 a 4500
001			263257
003			MOEB
005			20230606112231.0
008			141013t2009 nyua gr 000 0 eng d
020			_a9780071625029 (hbk.)
020			_a007162502X (pbk.)
049			_aUNISSA.
084			_aHD30.3 B43 2009
100	1		_aBecker, Ethan F.
245	1	0	_aMastering communication at work : _bhow to lead, manage, and influence / _cEthan F. Becker, Jon Wortmann
260			_aNew York : _bMcGraw-Hill, _cc2009.
300			_aviii, 232 p. : _bill. ; _c22 cm.
505			_aMatch your listener's tendency -- Manage your ethos -- Speak to motivate -- Frame -- Validate -- Add color -- Defensiveness -- Meetings -- Hiring -- Delegation -- Criticism -- Presentations -- Communication as a hard skill.
500			_aIncludes index.
650		0	_aCommunication in management
650		0	_aBusiness communication
700	1		_aWortmann, Jon
997			_a1010013555 (UNISSA, c.1)
999			_c15435 _d15435