000			00669nam a2200217 a 4500
001			257081
003			MOEB
005			20230606111638.0
008			140422t2013 nyua gr 000 0 eng d
020			_a9780071326292 (pbk.)
049			_aUNISSA.
084			_aHF5438.25 F868 2013
100	1		_aFutrell, Charles M.
245	1	0	_aABC's of relationship selling through service / _cCharles M. Futrell.
250			_a12th ed. (Int. ed.)
260			_aNew York : _bMcGraw-Hill Irwin, _cc2013.
300			_axxxiv, 494 p. : _bill. ; _c25 cm.
504			_aIncludes bibliographical references and index.
650		0	_aSelling.
997			_a1050040877 (UNISSA, c.1) ; RM86.20
999			_c13622 _d13622