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1.
Customer service : career success through customer loyalty / Paul R. Timm. by
Edition: 5th ed.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2011
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (2)Call number: HF5415.5 T513 2011 c.1, ...

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2.
Fashion buying and merchandising : the fashion buyer in a digital society / Rosy Boardman, Rachel Parker-Strak and Claudia E. Henninger by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Abingdon, Oxon : Routledge, 2020Copyright date: ©2020
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD9940.A2 B63 2020 c.1.

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3.
Engaging brands : a customer-centric approach for superior experiences / Michela Addis by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: London : Routledge, 2020Copyright date: ©2020
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.1255 A33 2020 c.1.

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4.
Brands on a mission : how to achieve social impact and business growth through purpose / Myriam Sidibe by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Abingdon, Oxon : Routledge, 2020Copyright date: ©2020
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD69.B7 S53 2020 c.1.

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5.
The coustomer is key key : gaining an unbeatable advantage through customer satisfaction / by Milind M. Lele and Jagdish N. Sheth by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: New York : John Wiley & Sons, 1987 ©1991
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: (KWP18) HF5415.3 L45 1987 c.1.
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6.
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Customer orientation and market action / Michael D. Johnson; editor James Boyd by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: New Jersey : Prentie-Hall, 1998Copyright date: copyright 1998
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HF5415.5 J64 1998 c.1.

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7.
50 powerful ideas you can use to keep your customers / by Paul R. Timm by
Edition: Third edition
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Franklin Lakes : Career Press, 2002Copyright date: ©2002
Other title:
  • Fifty powerful ideas you can use to keep your customers
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HF5415.5 T56 2002 c.1.

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8.
Pengurusan khidmat pelanggan : petua dan teknik / Rahmat Ismail by Series: Siri Motivasi dan Kecemerlangan Utusan | Siri Motivasi dan Kecemerlangan Utusan
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction ; Audience: General;
Publisher: Kuala Lumpur : Utusan Publications & Distributors Sdn Bhd, 2001Copyright date: copyright 2001
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HF5415.5 R34 2001 c.1.

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9.
Quality services : how America's top companies are competing in the customer-services revolution and how you can too / D. Keith Denton by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Kuala Lumpur : Synergy Books International, 1994
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HD9981.5 D46 1994 c.1.

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