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1.
Customer service : career success through customer loyalty / Paul R. Timm. by
Edition: 5th ed.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2011
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (2)Call number: HF5415.5 T513 2011 c.1, ...

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2.
Pelanggan adalah raja : satu panduan praktikal bagi mendapatkan nilai yang lebih daripada apa yang anda bayar / John Tschohl by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: Kuala Lumpur : Golden Books Centre, 1998
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.5 T82 1998 c.1.

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3.
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement / Andrew Frawley by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: New Jersey : John Wiley & Sons, c2015
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.5 F72 2015 c.1.

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4.
The customer-funded business : start, finance, or grow your company with your customers' cash / John Mullins, PhD by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publication details: New Jersey : John Wiley & Sons, Inc., c2014
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HG4027.6 M65 2014 c.1.

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5.
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Brand management : consumer brand relationship (CBR) in strong brand development / by Noor Hasmini Abd Ghani and Md. Kashedul Wahab Tuhin by
Material type: Text Text; Nature of contents: biography; Literary form: Not fiction ; Audience: General;
Publisher: Kota Bharu, Kelantan : Universiti Malaysia Kelantan, 2021
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD69.B7 N66 2021 c.1.

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6.
Engaging brands : a customer-centric approach for superior experiences / Michela Addis by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: London : Routledge, 2020Copyright date: ©2020
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.1255 A33 2020 c.1.

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7.
Freedom within a framework : hearing the voice of the customer on the factory floor / Paul C. Cafaro by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Vanderbilt Avenue, NY : Routledge, 2020Copyright date: ©2020
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HF5415.157 C34 2020.

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8.
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Customer orientation and market action / Michael D. Johnson; editor James Boyd by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: New Jersey : Prentie-Hall, 1998Copyright date: copyright 1998
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HF5415.5 J64 1998 c.1.

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9.
Selling edge : winning over today's business customers / Michael Levokove and Celeste Levokove by
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Publisher: Kuala Lumpur : Synergy Books International, [Date of publication no identified]
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: SINAUT HF5438.25 L48 c.1.

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10.
Digital transformation : build your organization's future for the innovation age / by Lindsay Herbert by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: London ; New York, NY : Bloomsbury Business, 2017Copyright date: ©2017
Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1)Call number: HD30.2 H47 2017 c.1.
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11.
Firm Competitive Advantage Through Relationship Management [electronic resource] : A Theory for Successful Sustainable Growth / by Bartosz Deszczyński. by
Edition: 1st ed. 2021.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publisher: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2021 In: Springer Nature eBook
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12.
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Malaysian Journal of Halal Research
VOLKSON PRESS De Gruyter Poland
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Availability: Items available for loan: Universiti Islam Sultan Sharif Ali (1).
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