TY - BOOK AU - Newell,Susan AU - Robertson,Maxine AU - Scarbrough,Harry AU - Swan, Jacky. TI - Managing knowledge work and innovation SN - 9780230522015 (pbk.) PY - 2009/// CY - Basingstoke PB - Palgrave MacMillan KW - Knowledge management KW - Organizational sociology KW - Case studies KW - Case studies. KW - Technological innovations. KW - Organizational change. N1 - Includes bibliographical references (p. 253-267) and index. ER -