Donaldson, Bill, 1948- Sales management : principles, process and practice / Bill Donaldson. - 3rd ed. - Basingstoke, Hampshire ; New York : Palgrave Macmillan, 2007. - xvii, 298 p. : ill. ; 25 cm. Includes bibliographical references and indexes. ISBN: 9780333998519 (pbk.) B Subjects--Topical Terms: Sales Management. LC Class. No.: HF5438.4