TY - BOOK AU - LoCicero,Joe TI - Business communication: deliver your message with clarity and efficiency SN - 1598690663 (pbk.) AV - HF5718 .L625 2007 U1 - 658.4/5 22 PY - 2007/// CY - Avon, MA PB - Adams Media KW - Business communication N1 - Includes index; Includes bibliographical references (p. 364) ER -