TY  - BOOK
AU  - Jayachandran,C.
AU  - Singleton,Helen
TI  - Services management in Asia Pacific: issues and challenges 
SN  - 9833827213 (pbk.)
PY  - 2007///
CY  - Sintok
PB  - Universiti Utara Malaysia Press
KW  - Service industries
KW  - Pacific Area
N1  - Includes bibliographical references
ER  -