Services management in Asia Pacific :  issues and challenges / 
editors C. Jayachandran ... [et al.] ; executive editor Helen Singleton. 
 - Sintok :  Universiti Utara Malaysia Press,  2007. 
 - xxv, 325 p. :  ill. map ;  24 cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9833827213 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Pacific Area.