Barber, Michael <br/><br/>
Instruction To Deliver :  Fighting To Transform Britain's Public Services / 
by Michael Barber 
 - xv, 462 pages :  Illustrations ;  22 cm 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780413776648 (Paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Public administration--Great Britain<br/>Government productivity--Great Britain<br/>Municipal services--Great Britain
<br/><br/><label>LC Class. No.: </label>JN318  / B37