TY  - BOOK
AU  - Kaplan,Robert S.
AU  - Norton,David P.
TI  - The balanced scorecard: translating strategy into action 
SN  - 0875846513 (Hardback)
AV  - HD56 K35
PY  - 1996///
CY  - Boston, Mass.
PB  - Harvard Business School Press
KW  - Industrial productivity
KW  - Measurement
KW  - Strategic planning
KW  - Organizational effectiveness
KW  - Evaluation
N1  - Includes bibliographical references and indexes; The origins of this book can be traced back to 1990 when the Nolan Norton Institute, the research arm of KPMG, sponsored a one-year multicompany study, "Measuring Performance in the Organization of the Future." The study was motivated by a belief that existing performance measurement approaches, primarily relying on financial accounting measures, were becoming obsolete. The study participants believed that reliance on summary financial-performance measures were hindering organizations' abilities to create future economic value
UR  - http://lcweb.loc.gov/catdir/toc/96010216.html
ER  -