Kaplan, Robert S.,

The balanced scorecard : translating strategy into action / by Robert S. Kaplan and David P. Norton - xi, 322 pages : Illustrations ; 24 cm

Includes bibliographical references and indexes

The origins of this book can be traced back to 1990 when the Nolan Norton Institute, the research arm of KPMG, sponsored a one-year multicompany study, "Measuring Performance in the Organization of the Future." The study was motivated by a belief that existing performance measurement approaches, primarily relying on financial accounting measures, were becoming obsolete. The study participants believed that reliance on summary financial-performance measures were hindering organizations' abilities to create future economic value.

0875846513 (Hardback) 9780875846514 (Hardback)

96010216


Industrial productivity--Measurement
Strategic planning
Organizational effectiveness--Evaluation

HD56 / K35