TY  - BOOK
AU  - Cui,Shiliang
AU  - Wang,Zhongbin
AU  - Yang,Luyi
ED  - SpringerLink (Online service)
TI  - Innovative Priority Mechanisms in Service Operations: Theory and Applications 
T2  - SpringerBriefs in Service Science,
SN  - 9783031308413
AV  - HD9980-9990 
U1  - 338.47 23
PY  - 2023///
CY  - Cham
PB  - Springer International Publishing, Imprint: Springer
KW  - Service industries
KW  - Production management
KW  - Operations research
KW  - Industries
KW  - Services
KW  - Operations Management
KW  - Operations Research and Decision Theory
N1  - Open Access
N2  - This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book
UR  - https://doi.org/10.1007/978-3-031-30841-3
ER  -