Brinkman, Rick. <br/><br/>
Dealing with difficult people :  24 lessons for bringing out the best in everyone / 
Rick Brinkman, Rick Kirscner. 
 - New York :  McGraw-Hill,  2003. 
 - ix, 48 p. :  ill. ;  23 cm. 
 - McGraw-Hill professional education. .
<br/><br/><label>ISBN: </label>0071416412 (pbk.)   Waqaf. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations.<br/>Interpersonal communication.<br/>Psychology, Industrial.
<br/><br/><label>LC Class. No.: </label>HM132