TY - BOOK AU - Richardson,Linda TI - Selling by phone: how to reach and sell to customer in the nineties SN - 0070523762 (paperback) AV - HF5438.5 R52 PY - 1992/// CY - New York PB - McGraw-Hill, Inc. KW - Telephone Selling KW - Business KW - Selling N1 - Includes index ER -