Richardson, Linda, Selling by phone : how to reach and sell to customer in the nineties / Linda Richardson - New York : McGraw-Hill, Inc., 1992 - xii, 275 pages : illustration ; 23 cm Includes index ISBN: 0070523762 (paperback) 9780070523760 (paperback) Subjects--Topical Terms: Telephone SellingBusiness --Selling LC Class. No.: HF5438.5 R52