Burwash, Peter,  <br/><br/>
The key to great leadership :  rediscovering the principles of outstanding services :lessons from the front lines of the world's best service companies / 
Peter Burwash 
 - Kuala Lumpur :  Syarikat First Agency,  1996 
 - 145 pages ;  23 cm 
<br/><br/><label>ISBN: </label>9839156039 (paperback)  9789839156034 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership<br/>Industrial management
<br/><br/><label>LC Class. No.: </label>HD57.7 B87