TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence: in business communication SN - 9780137784325 (hardback) AV - HF5718.2.U6 T45 PY - 1997/// CY - Upper Saddle River, New Jersey PB - Prentice Hall KW - Business communication KW - United States KW - Case studies N1 - Includes bibliographical references and index ER -