Thill, John V.,  <br/><br/>
Excellence :  in business communication / 
John V. Thill and Courtland L. Bovée 
 - Upper Saddle River, New Jersey :  Prentice Hall,  1997 
 - xxviii, [543] pages :  illustrations ;  26 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780137784325 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication --United States --Case studies
<br/><br/><label>LC Class. No.: </label>HF5718.2.U6 T45