TY  - BOOK
AU  - Hardman,Lee
AU  - Albrecht,Jillian
TI  - Interacting with clients and customers: a foot in the door 
SN  - 0582809215 (paperback)
AV  - HF5415.5 H37 
PY  - 1997///
CY  - Australia
PB  - Longman
KW  - Customs relations
KW  - Business communication
N1  - Includes Index
ER  -