Moi, Ali,  <br/><br/>
Managing for excellence / 
Moi Ali, Stephen Brookson, Andy Bruce, John Eaton, Robert Heller, Roy Johnson, Ken Langdon, Steve Sleight 
 - London :  Dorling Kindersley,  2001 
 - 826 pages :  colours, illustrations ;  22 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780751327045 (hardback) 0751327042 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD31 M36