Timm, Paul R.,  <br/><br/>
50 powerful ideas you can use to keep your customers / 
 Fifty powerful ideas you can use to keep your customers 
by Paul R. Timm 
 - Third edition 
 - Franklin Lakes :  Career Press,  2002 
 - 158 pages :  no illustrations ;  21 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781564145994 (paperback) 1564145999 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Customer services --Management<br/>Supervision of employees
<br/><br/><label>LC Class. No.: </label>HF5415.5 T56