Fournies, Ferdinand F.,  <br/><br/>
Why customers don't do what you want them to do :  24 solutions to overcoming common selling problems / 
Ferdinand F. Fournies 
 - New York :  McGraw-Hill,  2013 
 - ix, 48 pages ;  23 cm 
<br/><br/><label>ISBN: </label>0071417508 (paperback) 9780071417501 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales personnel --Training of<br/>Sales management.<br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF5439.8 F68