TY - BOOK AU - Crom,J.Oliver AU - Crom,Michael TI - The sale advantage: how to get it, keep it, and sell more than ever SN - 9780743215916 (hardback) AV - HF5438 C76 PY - 2003/// CY - New York PB - The Free Press KW - Selling KW - Sales management KW - Sales personnel KW - Training of N1 - Includes index ER -