Creech, Bill,  <br/><br/>
The five pillars of TQM :  how to make total quality management work for you / 
Bill Creech 
 - New York :  Truman Talley Books/Plume,  1994 
 - 548 pages :  No Illustrations ;  23 cm 
<br/><br/> includes index 
<br/><br/><label>ISBN: </label>0452271029 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>LC Class. No.: </label>HD62.15 C74