Evans, James R. 1950-, Production/operations management : quality, performance, and value / James R. Evans - Fifth edition - Minneapolis/St. Paul : West Publishing Company, 1997 - (various pagings) : some colours, illustrations ; 26 cm Includes index ISBN: 9780314062475 (hardback) ISSN: 0314062475 (hardback) Subjects--Topical Terms: Production managementFactory management LC Class. No.: TS155 E93