TY  - BOOK
AU  - Kaplan,robert S.
AU  - Norton,David P.
TI  - Strategy maps: converting intangible assets into tangible outcomes 
SN  - 1591391342 (hardback)
AV  - HD30.28 K37  
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press
KW  - Strategic planning
KW  - Intangible property
KW  - Management
KW  - Human capital
N1  - Includes bibliographical references and index
ER  -