Kaplan, robert S.,  <br/><br/>
Strategy maps :  converting intangible assets into tangible outcomes / 
Robert S. Kaplan, David P. Norton. 
 - Boston :  Harvard Business School Press,  2004 
 - xviii, 454 pages :  illustrations ;  24 cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1591391342 (hardback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning<br/>Intangible property --Management<br/>Human capital<br/>Management 
<br/><br/><label>LC Class. No.: </label>HD30.28 K37